Stafford Borough Council

Business News letter - Stafford Eye

Stafford Borough Council is supporting the Think Local 4 Business message, by employing a local company to provide its communications systems. Voice 2 Voice Ltd, an independent telecommunications business based at the technology Park in Stafford have successfully secured a major contract with Stafford Borough Council to provide all of their calls and telephone lines.

V2V, offer creative bespoke solutions tailored to the needs of individual companies. They won the contract by offering innovative ways of making savings with a commitment of making even further savings throughout the lifetime of the contract. In fact Stafford Borough Council have already made savings of 20% and estimate that through utilising the free audits offered by Voice 2 Voice this figure is set to increase. One particular area of savings is where the offer includes free calls amongst council staff, so in essence all internal calls are at no cost.

Said Paul Knott, Account Director at Voice 2 Voice Ltd, "We provide a comprehensive service to all sectors of the community along with government, commercial, education, health and charities industry. What makes us different to other providers is that we are committed to partnership working, always looking for innovative ways of using technology to maximise output. Customer service is an important element in retaining and growing our customer base. We take great pride in understanding the needs of companies and this type of service is just one of many whereby we are able to help businesses save money".